Contact

Features

Motar.me plugin

Pricing

Log InStart My Free Trial

PRIVACY NOTICE

Last updated September 19, 2022

Thank you for choosing to be part of our community at Motarme Limited ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regarding your personal information, please contact us at privacy@motarme.com.

Motar.me enhances email and workflows. It adds features to Gmail including email tracking, scheduling, reminders, mail merge campaigns, and other capabilities. It is often used by professionals in people-facing roles, such as Sales, Customer Support, Account Managers, etc.

This privacy notice describes how we might use your information if you:

In this privacy notice, if we refer to:

  • "Website," we are referring to any website of ours that references or links to this policy
  • "App," we are referring to any application of ours that references or links to this policy, including any listed above
  • "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events.

The purpose of this privacy notice is to explain to you what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

By using or accessing the Website, App or Services, and/or communicating with a Motarme via mail, email, or telephone you are accepting the practices described in this Privacy Policy.

Collecting personal data

Personal information you disclose to us

In Short:  We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or when you contact us.

The personal information we collect may include the following:

  • Personal Information Provided by You. We collect names; email addresses; mailing addresses; job titles; usernames; and other similar information.
  • Google Account login. We provide you with the option to register with us using your Google Account. When you choose to do this, we will receive certain profile information about you that you have made publicly available, which may include your name, e-mail address and profile picture.
  • Gmail Inbox. If you agree, we may receive access to your inbox to send emails on your behalf and view the message ID and thread ID of bounced emails. We will not collect any information about your contact list or view the content of the emails.

We may also collect other personal information outside of these categories or instances when you interact with us in-person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys; and
  • Responding to your inquiries.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Some information is collected automatically when you visit our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes log and usage data which is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. This log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports and hardware settings).

How do we use your information?

We use the information we collect or receive for the following purposes:

  • If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • We occasionally post testimonials on our Services that may contain personal information. We only post a testimonial with your prior consent. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you then wish to update, or delete your testimonial, you can contact us at privacy@motarme.com at any time and we will edit or remove as requested.
  • We may use your information to request feedback and to contact you about your use of our Services.
  • We may use your information to enable user-to-user communications with each user's consent.
  • We may use your information for the purposes of managing our account and keeping it in working order.
  • We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • We may use your information as part of our efforts to keep our Services safe and secure.
  • We may use the information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • We may use your information to deliver and facilitate delivery of the requested service.
  • We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • We may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. We will ask you to opt-in to any marketing communications before sending them, And after opt-in you can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the marketing emails that we send or by contacting us at privacy@motarme.com.
  • We may use your information for other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

Processing and sharing personal data

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered a contract with you, we may process your personal information to fulfil the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Limited Use Requirements

In Short:  Motarme’s use of information received from Google APIs complies with Google API Services User Data Policy and the Limited Use requirements.

Our app strictly complies with all conditions specified in Google’s limited use policy.

  • We limit our use of data to providing or improving user-facing features that are prominent in our application’s user interface;
  • We do not use or transfer data for serving ads, including retargeting, personalized, or interest-based advertising;
  • We do not allow humans to read the user’s data unless we have obtained the user’s affirmative agreement to view specific messages, files, or other data.

The usage of cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Data retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period in which users have an account with us.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Data safety

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Although we will do our best to protect your personal information it is not possible to guarantee a 100% protection. Thus, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Privacy Rights

Right to be informed

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal information if it is incorrect or no longer relevant.
  • You may ask to restrict the processing of your personal information.
  • You may ask for the deletion of your personal information.
  • You may ask request the rectification of your personal information.
  • You may request access and obtain a copy of your personal information.

To exercise these rights, you can contact us by email at privacy@motarme.com.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Due to no uniform technology standard for recognizing and implementing DNT signals being finalized, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.

Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

Contact Details

If you have questions or comments about this notice, you may email us at privacy@motarme.com or by post to:

Motarme Limited
Unit 155
CoLab Business Innovation Centre
ATU
Letterkenny
Donegal F92 PHF4
Ireland

Contact Address

Motar.me

CoLab Innovation Centre

Atlantic Technology University (ATU)

Letterkenny, county Donegal

F92 PHF4

Ireland

Email: info@motar.me

Tel: +353 74 9116689 (Ireland)

Tel: (332) 245 0205 (USA)

Company

Motar.me

Contact us

Privacy Policy

Terms and Conditions

Follow us

Follow Motarme on TwitterGet in touch on Linkedin